By definition, ˇ°quality controlˇ± means a process by which entities review the quality of all factors involved in production. For any entity involved in the production of pharmaceuticals and heathcare products, it encompasses a detailed system of inspection and control covering the production, evaluation, and distribution of every product bearing the SureCare label or those of our clients. Sure Care's approach to quality control emphasizes three aspects:
- Elements such as controls, job management, defined and well managed processes, performance and integrity criteria,
and the identification of records - Competence such as knowledge, skills, experience, and qualifications
- Soft elements such as personnel integrity, confidence, company culture, motivation, teamwork, and
quality working relationships.
Sure Care quality control system emphasizes the rigorous testing of products to uncover defects, and reporting to management who make the decision to allow or deny the release, whereas quality assurance attempts to improve and stabilize production, and associated processes, to avoid issues that lead to defects. Sure Care is proud to say we have never lost a customer due to quality issues.
